Blog | Jam Jam

The Narratives We Build

The Narratives We Build I am speaking at a mediation event this week about one of my first mediations for a local community mediation...

The Customer Success and Sales Tug of War

Projects, like Jurassic Park, always start with the oohs and ahhs but can end in the running, the screaming.

The Bottom Line of Being Kind

What if it is better to just be, as the Dalai Llama calls for, “kind wherever possible” and as he also insists, “it is always possible"

Find the Middle Ground Don't Split the Difference

Finding the middle ground is not splitting the difference. It is based on understanding interests and needs.

Yeah maybe, but I got you pegged

Few would argue that the most important step in any form of communication psychological, medical, commercial or personal is listening.